Accessibility Statement

VialArt™ works to make vialart.com usable for as many people as possible, including visitors who rely on assistive technologies.

Partially conformant with WCAG 2.2 Level AA

Conformance status

vialart.com is partially conformant with WCAG 2.2 Level AA. “Partially conformant” means most of the site meets the standard and that we know of specific areas that do not yet fully meet it. Those areas are listed below. We say this openly rather than claim full conformance, because accessibility work is ongoing and we would rather tell you exactly where we stand.

Our approach

Use semantic HTML and ARIA so assistive technologies can interpret our controls.
Support keyboard-only navigation across interactive features, including the label designer and dialogs.
Provide visible keyboard focus indicators.
Associate labels with form fields and dropdowns.
Meet WCAG AA colour-contrast ratios for text and interface elements.
Provide text alternatives for meaningful images and hide decorative graphics from screen readers.
Build dialogs that manage focus and can be dismissed with the Escape key.
Respect the operating-system “reduce motion” setting.
Announce dynamic changes, such as pricing updates, to assistive technologies.
Meet minimum target sizes for small controls such as carousel dots.

Most recent review

Date of review: September 15, 2026
Reference standard: WCAG 2.2, Level AA
Scope: The vialart.com storefront: home page, both custom label designers, cart, contact page, and our policy pages.
Method: Automated testing with axe-core 4.10 across seven page templates, with manual review of semantics, keyboard operation, forms, contrast, non-text content, dynamic updates, and motion.
Areas covered: Form field and control names, keyboard operation of the label designer and its options, visible focus, colour contrast, selected and pressed states, dialog semantics and focus handling, text alternatives for graphics, target size for small controls, and reduced-motion support.
Outcome: One issue was found and it is described below. We report what the review found rather than asserting conformance criterion by criterion, because automated tools cannot confirm conformance on their own.

Known accessibility issues

Header navigation list structure (WCAG 1.3.1, Info and Relationships). The overflow component our theme uses for the main navigation builds its menu from a list container whose immediate children are not all list items. Automated tools flag this as a list-structure problem on every page. The navigation itself stays fully keyboard operable and every link is reachable and announced, so we have not observed a barrier in practice. The component is supplied by our theme platform; we are tracking a corrected version rather than overriding the markup in a way that would strip list semantics.

Ongoing effort & third-party content

The site and the assistive technologies people use both change over time, so accessibility is something we monitor and revisit on an ongoing basis rather than treat as a one-time event. Some parts of the experience are provided by third parties — including the Shopify checkout, payment providers, and embedded review, chat, or marketing apps — and are not fully within our control. We work with those providers where we can to encourage accessible experiences.

Feedback

If you encounter an accessibility barrier on vialart.com, please tell us. Use our contact form and describe the page and what went wrong. We aim to respond within five business days and will work with you to give you access to the information or transaction you were trying to complete.

If the site is not working for you and you need help placing an order, contact us and we will complete it with you directly.

This statement describes the current state of vialart.com and is updated when we complete a new review.